Report a problem
Found a bug, a confusing translation or something that does not work as expected? Tell us so we can improve PageJoy. You can also raise an accessibility issue or another concern.
This opens your email app. If it does not open, email support@pagejoy.app using your usual email service. Your report is sent only when you send the email.
What to include
1. The page or tool you were using, and whether you were on the website, ChatGPT or Claude.
2. The steps you took, what you expected and what happened instead.
3. Any error message, and when the issue happened, including your time zone.
4. Your browser and device, if you know them.
For a translation issue, include the language, the words that seem wrong and your suggested wording, if you have one.
Keep private information out
Do not include passwords, sign-in codes, payment card details or private documents. If a screenshot helps, hide any personal or confidential information first. A description is enough to start with.
Other support
For account, payment, privacy or complaint enquiries, use Contact and Complaints. If you are stuck on a tool, When a job fails may help.