PageJoyContact support
use Contact and Complaints for help with PageJoy PDF, PageJoy Templates or PageJoy Photo.
You can also use Contact and Complaints.
What to include
Tell us:
1. Where you used PageJoy: the website, ChatGPT or Claude.
2. Which tool and job you were using.
3. What you expected and what happened instead.
4. The exact message and when it appeared, including your time zone.
5. The account email, if the issue involves an account.
6. The file type and size, if the issue involves a file.
For a website problem, include the browser name and version and your device's operating system.
What to leave out
Do not send a password, full payment card number, card security code or sign-in link.
If you send a screenshot, remove private information that is not needed to explain the problem.
Payment or plan questions
Include the account email, payment date and payment reference if you have one. For a cancellation or end-date question, include the confirmation reference.
Read Cancelling and refunds and Subscriptions and Refunds.
Team or approval questions
Include the workspace name and any invite or approval reference. Tell us your role and the status shown.
Privacy questions
Read Privacy, Privacy notice and ChatGPT and Claude Privacy. use Contact and Complaints if you need help with an account or data question.